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Cookies

The Dart charge service website puts small files onto your computer. These are known as cookies.

Cookies are used to:

  • remember settings and information that you've entered so that you don't have to keep entering them again
  • measure how you use the website so that we can make sure it meets your needs

The cookies aren't used to identify you personally. They are used to make the website work better for you.

To learn more about cookies and how to manage them, visit the ICO cookies page (link opens in a new window).

How we use cookies

Below are details of cookies used:

NamePurpose
DartChargeWebAffinityTo keep a user on the same server
DartChargeApiAffinityTo keep a user on the same server
visid_incap_*Relates sessions to a specific browswer on a specific computer
incap_sesUsed for session handling
nlbi_*Ensure request by a client are sent to the same origin server.
utmvm*Used for testing client behaviour.
utmva*Used for testing client behaviour.
utmvb*Used for testing client behaviour.
reese84*Used for classigy visitors as bots or humans.

Measuring website usage (Adobe Analytics)

We use Adobe Analytics software to collect information about how you use the Dart charge service website. We do this to make sure the site is meeting the needs of its users and to understand how we could do it better.


Adobe Analytics stores information about:

  • the pages you visit and how long you spend on each page
  • how you got to the site
  • what you click on while you are visiting the site

We don't collect or store your personal information (for example, your name or address) so this information can't be used to identify who you are.


The following cookies are set by Adobe Analytics:

NamePurpose
s_ecid Used to allow persistent ID tracking in the 1st party state and is used as a reference ID to indicate the session has been initiated
s_ccUsed to confirm if cookies are enabled
s_sqUsed to store details of which page a user navigated from.
s_viUsed to store the time and date stamp of each user, and identify a unique visitor
s_fid If the above cookie is not available due to 3rd party restrictions, then this cookies will be used instead for the same purpose
AMCV_###@AdobeOrgUsed to store a unique visitor ID on the domain of the website